Technology & Operations
Technology
Operator-built systems for automation, verification, workflow, and business intelligence.
Jack’s technology work is shaped by operating real companies, not building software in theory. His focus is on AI, automation, ERP, CRM, verification workflows, reporting systems, and operational intelligence that help teams see what is happening, reduce manual work, improve accountability, and move faster with fewer operational gaps.
The best technology does not add complexity. It makes the business easier to see, manage, and scale.
AI & Automation
Applied AI inside operating businesses, including AI assistants, customer communication workflows, document processing, task automation, call handling, training support, and decision support for teams that need faster execution.
ERP, CRM & Operating Systems
Designing, selecting, implementing, and operating ERP and CRM platforms that connect sales, finance, field operations, customer care, onboarding, reporting, and management visibility.
Verification & Compliance Workflows
Building systems for identity verification, transaction review, rep verification, customer confirmation, documentation, compliance checks, and exception handling where accuracy and accountability matter.
Operational Intelligence
Dashboards, reporting systems, queues, alerts, and workflow visibility that help teams understand what is happening, where work is stuck, who owns the next step, and what needs attention.
Field & Service Operations Technology
Technology for businesses with real-world execution, including solar, security, home services, installation workflows, scheduling, inventory movement, technician processes, customer updates, and service follow-through.
Technology for Good
Applying operating tools, automation, reporting, and practical systems to nonprofits, schools, humanitarian projects, and community organizations where better systems can reduce cost, improve access, and expand impact.